You are eligible for a free upgrade if you purchased True Image 2013 by Acronis during 30 days before Acronis True Image 2014 release.
Please visit Acronis True Image 2014 upgrade page to check your eligibility for free
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Acronis Customer Central
Acronis Support mission: to create Customer success.
Acronis Support vision: to be the undisputed leader in software service and support.
"Thank you for the nice support in chat. Everything was good. I want also to mention that the support is really excellent!!! The best I’ve ever had for any product. We always recommend your products to our Customers and will keep doing that with the new version too."
Customer Central Awards
2012 Top Ranking Performers, 1st place in Best Help Desk